Water Tariffs Schedule (Kenya Gazette)
WASREB-approved GAWASCO water and sewerage tariffs for 2025/2026 to 2028/2029 (Gazette Notice No. 4163).
Resources
Downloads
Download tariffs, application forms, the Customer Service Charter, reports, and other GAWASCO documents.
Tariffs & Charges
Application Forms
New Water Connection Application Form
Apply for a new water connection to your home, business, or institution.
Document coming soon. Please contact customer service for a copy.
Sewer Connection Application Form
Application form for new sewer connections and related services.
Document coming soon. Please contact customer service for a copy.
Billing Complaint Form
Submit billing disputes, meter reading concerns, or account correction requests.
Document coming soon. Please contact customer service for a copy.
Policies & Charters
July 2026 Customer Service Charter
July 2026 edition — GAWASCO service standards, response timelines, customer responsibilities, and payment channels.
Reports
Annual Water Quality Report
Summary of drinking water quality monitoring results across the GAWASCO service area.
Document coming soon. Please contact customer service for a copy.