Resources
Downloads
Download audit reports, policies and charters, tariffs, and other GAWASCO documents.
Audit reports
AUDITED REPORT FY 2024-2025
Policies and Charters
July 2026 Customer Service Charter
July 2026 edition — GAWASCO service standards, response timelines, customer responsibilities, and payment channels.
Tariffs
Water Tariffs Schedule (Kenya Gazette)
WASREB-approved GAWASCO water and sewerage tariffs for 2025/2026 to 2028/2029 (Gazette Notice No. 4163).